Renault India, the renowned car company who have recently launched a new model of Renault DUSTER in India is in news for selling a sub-standard car according to CNBC Awaaz.
It is nothing new for Renault India now it seems where there are hundreds of unhappy customers shouting out every day but all in vain. Renault has been a top player in the automobile industry with cars once praised and loved. Recent day study has witnessed a great downfall in the company after-sales service, dealership management, and even customer support.
PR Forbes team came to know about this social issue where regular customers are getting cheated after coming across the report from CNBC Awaaz.
#AwaazFeature | @RenaultIndia की बार बार खराब हो रही कार से कंज्यूमर है परेशान और कह रहा कि अब उसको चाहिए नई कार – कंपनी का कहना है कि अब नहीं होगी खराब, लेकिन कंज्यूमर को नहीं रास आ रही है कंपनी की दलील #Pehredaar | @priyankasambhav
Posted by CNBC Awaaz on Saturday, June 29, 2019
Company has repeatedly sold old sub-standard cars in the name of new cars. See how:
1. The case with Jiten Bhakda: Mr. Jiten Bhakda paid INR 12,00,000 and bought an old Renault Duster SUV in the name of a new car. When Mr. Jiten found out and requested to get a replacement which he deserved, the company has been ignoring him since then.
2. The Case of Abhishek Verma
Mr. Abhishek Verma was the owner of a Renault KWID who reached out several places for the justice which he never received.
Presenting the burning car Renault kwid. such a shame full performance an only 5-month life. Renault says its a middle-class family vehicle "May God help us". Owner Abhishek Verma Registration Number UP32KB4213 @BJP4India @Pehredaar_Awaaz @CNBC_Awaaz @RenaultIndia #HRDMINISTRY pic.twitter.com/JrtKDFtkpz
— msumit (@msumit89) January 20, 2019
3. The case of Amit Kumar:
@Sudhirchaudari Sudhir ji, my new Renault car from day-1 started giving problems. Company is not ready to Refund . Issue was aired on CNBC's 'Pehredaar' on 17-March-2018. As a consumer I feel cheated . Such multinational Car companies know the loopholes in India . Can you help ?
— Amit Kumar (@akumartwtt) July 8, 2018
4. The Case of Sandip Tekale:
Thanks for giving me such a wonderful vehicle that almost killed my family on a National highway due to engine malfunctioning
I visited thrice in the service center regarding the issue but they didn't diagnosed the issue.#sayNotoRenault #Renault #Kwid
— Sandip tekale (@sandipraje1) July 12, 2019
5. The Case of Imtiyaz Sayed:
@RenaultIndia There are some serious quality and service related issues with Renault. The authorised service centre are unable to diagnose the cause for electrical failure warning on my car in 4 weeks. Any plans to address such issues. #NewRenaultDUSTER #NowEvenBOLDER
— Imtiyaz Sayed (@ImtiyazSayed6) July 11, 2019
6. The case of Gaurav Tyagi:
@RenaultIndia i purchas new car but now i found that this car already sale to another person & i try to your dealer in panipat but they dont response well.
So please look at this otherwise i put case againest you.
— Gaurav Tyagi (@Gaurav02753705) July 7, 2019
7. The case of HIMANSHU CHAUDHARY:
@RenaultIndia : bought duster in Nov2015- and here’s d summary: in very first yr- engine knocking starts; git it fixed since under warranty; in 3rd yr : all below not wrkng: gears stuck / ac knob/high beam bulb/passsngr side belt/radio chnls/frnt both wndw button/time setting
— HIMANSHU CHAUDHARY (@shanu0402) July 8, 2019
8. The case of Akash Vatsa:
@RenaultIndia i had purchased a new kwid from mayapuri delhi in exchange of my hyundai santro. But the ownership of hyundai santro has not been transferred to the other owner yet. You take back your kwid and return my santro back. Its been 7 months. @dtptraffic @DelhiPolice
— Akash Vatsa (@akku92) July 11, 2019
9. The case of Sudesh Bandekar:
@Groupe_Renault My Duster showing this & dont stay in idling. Pulls normal above 1500 rpm. Showed it to Goa service, they said replace diesel feed pump, filter, timing belt, but no assurance of solution after spending estimated 75k. Anyone? @DusterIndia @24FramesDigltai pic.twitter.com/Xe623VETfa
— sudesh bandekar (@BandekarSudesh) July 12, 2019
10. The case of Himanshu Mehta:
My car is already at the service center nd they hav rectified the solution and this is the 3rd time my car is sent because of some mfg fault. Earlier my gear shift was not working nd I had to get it replaced.
This is unacceptable, either u replace this car or I want my money back pic.twitter.com/RZkk4wF92p
— Himanshu Mehta (@Himansh77770045) July 9, 2019
Like all these above there are tons and tons of complaints every single day which has no answer by Renault India and no action in reality. If you still need to see how the company is performing check here.
Thinking of Buying A #Renault Car?
After looking towards the complaints list where we ourselves are unable to note them down in this article we insist not to buy Renault car. A foreign car company who has repeatedly cheated Indian customers and put a deaf ear to their complains.
Buying a Renault car is like buying a Rusted Tin Box which needs cleaning every day and degrades from Day 1. A person invests in the future and has high expectations when he/she invests Lakhs of rupees to buy a car but companies like Renault are playing with it.
#RenaultScam & #SayNoToRenault
The campaign ignited after Mr. Jiten Bhakda’s case came to lame light where he wanted every consumer to know what happened with him. Today the campaign has gained pace when people have started tweeting their Renault problem with #RenaultSacm &#SayNoToRenault. This campaign is not only helping in making cases been heard but also it is helping hundreds of consumers to know the experience before buying a car.
The social issue has to be heard by the nation because we don’t want any single consumer to suffer as these people are. It’s time the car companies should know that consumers are not alone anymore and we consumers can decide what needs to be done to get justice.
If you are an unhappy Renault user then tweet and share the facebook post of your problems with #SayNoToRenault and if you have been also prey to the selling on substandard car or defective car tweet and post on facebook with #RenaultScam. We will join together as a nation and fight for our justice.
Come on India! Let’s Play Hard for justice!